Idaho’s www.ktvb.com recently reported that McConnell was working as a clerk at Chevron/Pink Elephant Car wash in Tacoma, when she spotted an elderly couple, and both of whom suffer from dementia and have been reported missing.
The woman came in and asked to use the car wash’s bathroom, according to McConnell. She explained the carwash wasn’t open until later in the morning, but when the woman returned a short time later and asked again to use the bathroom, McConnell recognized the tell tale signs of dementia.
So McConnell then compassionately invited the couple in for a seat at a table with some hot coffee, then called local authorities.
“The 911 officer said, ‘That’s our couple.’ And I mean I started shaking, I had goose bumps, oh yeah, it was wonderful,” said McConnell.
She added, “When the family showed up, the daughter came up and she thanked me and she was crying and said they had had the worst 12 hours.”
Great work, Susan!
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